Support Information

Hi! Welcome to Anakku.com Shop Online
 
 

1 Free Sign Up
Before you shop to order, if you are a new member, kindly proceed to register a FREE account under “a new customer or first time user”. If you are already a registered customer or existing user, then just directly Sign In under “Registered Customers”.

2 Shop & Checkout
Shop now on Anakku.com and add your items into Shopping Cart to Checkout. Select your current address or enter a new shipping address to confirm the orders.

3 Secure Payment 24/7
At your convenience, anakku.com accepts Secure Online Payments via credit cards and banking transactions as well. Choose your payment method to Order Completion.

We Deliver to Your Doorstep
We check every merchandises before packing them for delivery. Once your order is approved, our dispatchers will deliver your purchased orders to your preferred address. All your online orders will be given a shipping company tracking number and a link will be sent to your registered email inbox with your account orders.
 

For any inquiries to follow up on your purchases, please submit a Ticketing Form via your Order ID. You may also refer to our Customer Service at Contact Us.

If you have questions about our products, kindly proceed to Contact Us by filling up the “Send a message” form. 

The Anakku.com

Anakku.com is Malaysia’s special online shopping destination for all baby apparel delivered to your doorstep.
 

Why Anakku.com?

Our main focus will be on quality of products. We ensure that customers get the best quality from us and we will try to answer as many questions as necessary before an item is purchased.

Here are some typical comments we have received from customers:

"Great clothes! The prices are in keeping with the quality and good price - you really get what you pay for.”

"Keep up the good work. As a happy customer, I would like to congratulate www.anakku.com as a great experience provider. The gift for my wife arrived on time and it definitely made her smile. Your website is informative, friendly and easy to use. Truly appreciate the personal touch."

 
Customer satisfaction is our primary focus

Before delivery, we will check the merchandise for quality and pack them accordingly based on delivery regulations. In the event the merchandise you received is damaged, please email our customer service department with your name and tracking number. We will be happy to process your claim as soon as possible. Please read our full returns policy here.

Friendly Customer Service

At anakku.com we believe your shopping experience should be easy and fun. We have a great team of customer service consultants.

Thank you and we hope you enjoy shopping online with us.